在哪里寻求支持?
The 大学 和 its IT services teams are available to support students, faculty 和 staff
学生们应该伸出援手 IT服务台 by calling 973-655-7971, emailing itservicedesk@0933282516.com或通过我们的在线十大博彩推荐排名 闲谈，聊天.
如果我家里没有电脑
Students should be reminded that they can use a laptop, 桌面, tablet or smartphone to access Canvas to complete their work. There is a Canvas mobile application in the 苹果应用商店 和 谷歌玩 这应该同样有效.
电子邮件itservicedesk@0933282516.com if you need a loaner laptop to do your coursework. Information Technology will be in touch with you promptly with an appointment to pick up a loaner from 大学 Hall.
家中不能上网
如果你没有互联网接入, we advise that you contact your cable 和 cellular telephone service providers to see if there are any free or reduced pricing internet access options being made available.
Many internet service providers (ISP) 和 cell phone companies are offering Free or Low-Cost internet for K-12, Colleges 和 Universities that are affected by closures due to the Coronavirus. Please contact your current phone carrier or some of the local companies to see if you are eligible for some of the plans.
We have researched some options 和 listed them on the 互联网接入和热点 页面.
It is also possible to enable “hot spots” on mobile phones (in effect setting up a local wifi network that rides on top of cell data – so not preferred because it is slower 和 more expensive than “real” wifi connections). If you do not have better options to obtain wifi access, you can call your carrier to enable “hot spots.”
Students who are unable to access Wi-Fi at home will be allowed to use the second-floor cafeteria 和 third-floor lounge in the Student Center. 这些空间将受到监督. 作为健康预防措施, students must observe a safe social distance of six feet, 不允许吃东西. 另外, students should find a campus Wi-Fi signal from your car if you park (legally) in one of the campus parking spots near a campus building.
Hosting/Participating in Audio/Video Conferences
你可以用 变焦 to conduct audio 和 video conferences over the Internet, 只使用电脑, without using a cell phone voice or data plan. All Faculty, Staff 和 Students have access to 变焦 for an unlimited time. 你会做到的 访问放大 和登录 with your Montclair Google credentials (lastnamef@0933282516.com,密码).
启用缩放密码
Use a password to keep your 变焦 meetings private. 学习如何使用你的 变焦密码 管理会议.
启用缩放候诊室
Attendees cannot join a meeting until a host admits them individually from the waiting room. 如果启用了等候室, the option for attendees to join the meeting before the host arrives is automatically disabled for all meetings.
- 登录到 变焦 并进入设置选项卡.
- Click on the In Meeting (Advanced) option.
- 搜索 or scroll to find the Waiting Room option.
- Toggle the button next to the Waiting Room to enable this feature.
Help Available for Students to Succeed in Online Courses
Canvas Orientation Course for Students
学生在线学习指南. This is a guide for student learning online to underst和 what online learning entails, particularly for those who never have not previously taken online classes.
Students should be reminded that they can use a laptop, 桌面, tablet or smartphone to access Canvas to complete their work. There is a Canvas mobile application in the 苹果应用商店 和 谷歌玩 这应该同样有效.
电子邮件itservicedesk@0933282516.com if you need a loaner laptop to do your coursework. Information Technology will be in touch with you promptly with an appointment to pick up a loaner from 大学 Hall.
一定要带上你的身份证.
注意: Social distancing 和 disinfecting protocols will be followed for all staff 和 students in the laptop lending process.
Adobe Creative Cloud
The 大学 has received an exception through Adobe to allow us to extend Adobe Creative Cloud to our students through May 31, 2020. For students to gain access, please have them go to http://creativecloud.adobe.com 和登录. Please review full directions before logging in. 完整的路线可以在 教与学技术 选项卡.
微软家用电脑办公软件
All 十大博彩推荐排名州立大学 faculty, staff 和 students can download a free copy by signing up with your Montclair email account at Microsoft Office 365教育版 网页.
Browser Updates on Non-MSU-Managed Workstation
We recommend only updating your browser from the vendor 和 not any 3rd party sites as these sites could prove to be a security risk. Please click on the browser name below to find out how to perform the update.
谷歌Chrome | 微软的优势 | 微软Internet Explorer浏览器 | Mozilla Firefox | Safari
安全提示
With the increased use of remote access during this emergency period, it is important to remain mindful of ways to minimize the risk to 大学 和 personal information. 请浏览 安全远程访问页面 有关更安全的远程计算的提示.